Forums

TopicWhile watching HBO Go the video start and stop on their own

  • Thu 7th Jun 2018 - 5:58am

    Hello Friends,

    I am watching HBO Go on my PC. Sometimes it stops automatically & goes back to beginning. Has anyone had this happen before and know how to fix this problem so please give me the suggestion.

    Thanks

  • Thu 7th Jun 2018 - 7:12am

    Hello,


    For instructions on how to sign in, go to Signing in and out of HBO GO on TV.


    1: Restart the HBO GO app. Double tap the home button on your remote.
    2: Restart your TV.
    3: Update your TV software.
    4: Delete and reinstall HBO GO.
    5: Reset your TV.

     

    hbogo com activate | hbo go activate | hbo activate | hbo go.com

  • Thu 7th Jun 2018 - 7:19am

    Hi,

    HBO GO adjusts the video playback quality based on the strength of your network and Internet connection. If the network bandwidth is too low to stream video, you might get only audio. If the Internet connection drops altogether, video will stop playing and you'll be prompted to reconnect.

    HBO Go Customer Service Phone Number | HBO Go Roku Activate | HBO Go Activate Device

Please register or login to post forum replies